Description
Price: $20.00 - $11.65
(as of May 20, 2025 22:48:44 UTC – Details)
Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time.
The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across—and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to:
• Overcome barriers to meaningful communication
• Expand and enrich relationships with colleagues, friends, and family
• Increase clarity and improve understanding
• Handle strong emotions—on both sides of the table
• Connect with colleagues, customers and family at a deep level
Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager
ASIN : 0425193373
Publisher : Berkley
Publication date : January 6, 2004
Edition : Reprint
Language : English
Print length : 368 pages
ISBN-10 : 9780425193372
ISBN-13 : 978-0425193372
Item Weight : 2.31 pounds
Dimensions : 5.98 x 0.81 x 8.98 inches
Customers say
Customers find the book exceptionally engaging and a must-read for business, praising its practical advice and powerful approach to conversations. They consider it a definite read for leaders, with one customer noting its importance in driving individual and organizational success. The book’s style receives positive feedback for its boldness, while opinions on humor are mixed, with some finding it humorous while others find it boring.
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